2024 State Conference

Legal aid organizations invest significant time and resources in data collection, yet harnessing this complex data effectively can be a challenge. However, those that succeed are empowered to better understand client needs and tailor their services accordingly. In this session, data expert Rachel Perry will present compelling, replicable examples of how legal aid organizations have successfully utilized data to enhance their client services. She will highlight the importance of collecting complete and accurate data and offer practical tips for improving data integrity. Additionally, Rachel will share key findings from her recent analysis of Minnesota's client and case data.

Who should come to this session? Whether you’ve entered data into your case management system, reviewed your organization’s data, or are simply dedicated to continually improving client services, this session is for you. Whether you're a data novice or a data expert, join us to discover how to make your data work for you and your clients!

CLE: 1.0 hour of Standard CLE credit